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Established in 1970, Alpha Research is one of the oldest market and social research agencies in the business, and one of the few to remain fully independent. We offer a full range of research services, including both qualitative and quantitative techniques, with each project tailor-made to meet our clients’ specific objectives.
With clients from the public, private and not-for-profit sectors, we’ve conducted research on a vast range of topics, and amongst all groups of society. In particular, we have extensive experience of working with local authorities, housing associations and other public sector and not-for-profit organisations on a variety of customer satisfaction, service improvement and social policy research projects.
Wendy has been working in market and social research for over twenty years, joining Derek at Alpha Research in 2002. Her expertise lies in quantitative research and analysis and she has a wealth of experience in all the main research techniques, specialising in customer satisfaction, service improvement and policy research. Wendy has managed research projects and public consultations in local government, the private sector, the voluntary sector, healthcare, education and housing. She has extensive experience with local authorities as well as with government organisations, working with clients who include the Cabinet Office, ACAS, Thames Valley Police and the Citizens’ Advice Bureau. Prior to joining Alpha Research, Wendy spent seven years as a senior researcher at TNS (formerly Research Surveys of Great Britain) and three years at BMRB International. She has also worked with major private sector companies such as Shell UK and WH Smith. Wendy has been married to Derek for fourteen years and they have two children. They live in a village near the Chiltern Hills and Wendy enjoys trail running in the Chilterns as well as yoga and keeping fit.
Derek is an accomplished social researcher who has been managing director of Alpha Research since 2001. He has over twenty years’ experience in the field and has built up a wealth of experience in both quantitative and qualitative research with public and not-for-profit sector clients. These include over a dozen local authorities across the UK, regulators, charities, professional associations, and government departments. Derek is an AQR-accredited moderator for qualitative research and has worked on subjects as diverse as anti-social behaviour, nurses’ education, public libraries, and specialist housing needs. Prior to joining Alpha Research, Derek was Head of Social Research at CPL and a senior social researcher at TNS Group (formerly Research Surveys of Great Britain). He has an MSc in Applied Social Research from the University of Stirling. Derek has been married to Wendy for fourteen years and they have an active family life with two children. In those rare moments of spare time, Derek squeezes in a little bit of golf, cycling, running, snooker, meditation and Tai Chi – but not enough of any of these to be particularly proficient.